Descriere
Yapdesk Live Chat adds a clean live chat widget to your WordPress website and connects it to your hosted Yapdesk dashboard.
Use Yapdesk to:
- Chat with website visitors from the Yapdesk dashboard.
- Switch between Chat Active, Message mode, and Chat Off.
- Let visitors leave a message when no agent is available.
- Customize the widget title, launcher text, button text, color, and ticket notification email.
- Use the free plan without a payment method, with Yapdesk branding.
- Upgrade to Pro to remove branding, view visitor typing preview, and add up to 3 agents.
- Upgrade to Pro AI for AI and hybrid reply modes.
- Confirm free-plan branding during connection before the widget appears on the public site.
External Service Disclosure
This plugin connects to the Yapdesk hosted service at https://app.yapdesk.com when you connect your WordPress site to a Yapdesk account.
The Yapdesk service is used to provide the hosted dashboard, live inbox, notifications, tickets, billing, and optional AI features. When connected, the plugin may send the following data to Yapdesk:
- Website domain and site name during account connection.
- Site public key and site secret key for secure site connection.
- Visitor chat messages, ticket messages, visitor email if entered, visitor token, page URL, and conversation status.
- Widget settings such as title, color, launcher label, availability mode, ticket notification email, and branding text.
A Yapdesk account is required to use hosted live chat features. The free plan does not require a payment method. Paid plans are optional and are used only for extra features such as branding removal, additional agents, visitor typing preview, schedules, and AI.
Yapdesk service pages:
- Terms of Service: https://yapdesk.com/terms
- Privacy Policy: https://yapdesk.com/privacy
- Dashboard: https://app.yapdesk.com
Capturi ecran
Visitor chat widget running on a real website. 
Yapdesk dashboard for conversations, status, alerts, and account controls. 
Mobile/PWA dashboard view for replying from a phone. 
Yapdesk public homepage showing the free forever core and paid upgrade options.
Instalare
- Upload the plugin folder to
/wp-content/plugins/or install it from the WordPress plugin screen. - Activate Yapdesk Live Chat.
- Open Yapdesk Live Chat in WordPress admin.
- Connect your Yapdesk account, or create one from the connection form.
- The widget loads automatically on the frontend after connection.
- You can also place
[yapdesk_live_chat]inside content or a template area when you want a manual mount point.
Întrebări frecvente
-
Is Yapdesk free?
-
Yes. The core live chat and message mode can be used on the free plan with Yapdesk branding and no payment method.
-
Do I need a Yapdesk account?
-
Yes. Hosted chat, dashboard inbox, tickets, notifications, billing, and optional AI features run through the Yapdesk service at
https://app.yapdesk.com. -
Can I customize the widget?
-
Yes. You can customize the chat title, launcher label, launcher style, send button text, primary color, and ticket notification email.
-
Can I remove Yapdesk branding?
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Branding removal is available on Pro plans.
-
Does this plugin include AI?
-
The plugin supports Pro AI settings, but AI replies require a Pro AI subscription through Yapdesk.
-
Where are conversations managed?
-
Conversations, tickets, alerts, agents, account settings, and billing are handled in the Yapdesk dashboard.
Recenzii
Nu există nicio verificare pentru acest modul.
Contributori și dezvoltatori
„Yapdesk Live Chat” este un software open-source. La acest modul au contribuit următoarele persoane.
Contributori
Tradu „Yapdesk Live Chat” în limba ta.
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Istoric modificări
0.2.42
- Added a Review link on the WordPress Plugins screen and a review/support section on the Yapdesk admin page.
- Migrated legacy
clc_settingsconnection keys into the current Yapdesk settings option so updates from older builds keep the site connected.
0.2.41
- Removed WordPress.org directory screenshots from the plugin package.
- Updated contributor metadata.
- Expanded internal prefixes for declarations, options, scripts, styles, and widget globals.
- Added explicit free-plan branding consent before connecting a public widget.
- Tightened admin form input handling, nonce naming, and dashboard external links for review.