BetterDocs – Best Documentation, FAQ & Knowledge Base Plugin with AI Support

Descriere

Do you want to reduce your support pressure immediately? How about you creating a stunning and resourceful knowledge base for your customers? 🤔

👨‍💻 82% of customers prefer to support through an online knowledge base and actually get annoyed to create support tickets as it’s a lengthy process. So creating an informative Documentation page can help to enhance your customer experience.

But how do you create a stunning docs page easily on WordPress site without any coding? Well, we’ve got you covered. 😎

📒 Create Stunning Knowledge Base To Scale Customer Support

BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversation.

🔥 Power Up Knowledge Base To Reduce Support Tickets

Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload.

🌟 Top Features

  • Stunning readymade template designs to create your Docs landing page, Single Doc page, & Archive page without any coding
  • In-built theme customization option, or use Shortcodes & page builder widgets to design customize entire documentation page
  • Table of Contents or Sticky TOC to provide an absolute user experience
  • In-built advanced live search to help visitors get the exact docs solution
  • Advanced List View (FREE) & Grid View feature (PRO)
  • Create & manage multiple knowledgebases for all products separately (PRO)
  • Manage roles for your knowledgebase users & give access accordingly
  • Integrated with Analytics to track and evaluate the performance
  • 100% Compatibility with Elementor Page Builder
  • WPML Certified Plugin
  • Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box & BetterDocs Category Grid to easily create your Knowledgebase
  • Create Advanced Search & showcase Popular Docs with ready layouts (PRO)
  • FSE Compatible with 10+ Gutenberg Blocks & Patterns
  • Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base
  • Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature
  • Generate Sample Data to make the knowledge base data creation process smooth
  • Seamless migration of knowledge base from any 3rd party plugin like Help Scout
  • Add attachments to any single doc to provide additional content to help readers (PRO)
  • Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)

🙌 STUNNING READY TEMPLATES FOR DOCS LANDING PAGE

BetterDocs offer multiple ready templates to design your WordPress documentation site within a few minutes. Besides, you have full freedom to customize the layout with ease.

🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML

Translate your BetterDocs Single Docs by using WPML quite easily.

💬 CREATE FAQ INSTANTLY

Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.

💬 Full Site Editor (FSE) Compatibility

Design your documentation, single docs, archive pages effortlessly in Gutenberg Editor with the help of BetterDocs Blocks & Patterns for Gutenberg.

📋 INTERACTIVE TABLE OF CONTENTS (TOC)

BetterDocs will automatically create a well-managed Table Of Contents(TOC) while you are writing your documentation. With an effective automated process, it will organize your documentation with its in-built functions and this stunning TOC moves with your scroll, so your visitors can always go to other pages easily.

🔎 IN-BUILT ADVANCED SEARCH OPTION

Assist your visitors to get the exact docs solution and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top.

⚙️ ADVANCED CUSTOMIZATION OPTION

Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors.

⚡ Fully Compatible With Gutenberg Editor

Make an interactive knowledge base site in Gutenberg by using fully functional BetterDocs ready blocks.

💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER

Design amazing single docs and docs archive page without any hassle with Elementor Page Builder

🔥 SINGLE DOC TEMPLATE WITH ELEMENTOR

Show off your creativity and create an amazing single doc template with advanced elements, and ready layouts with Elementor Theme Builder

🤖 WRITE WITH AI AUTO WRITER

Use the powerful Write With AI feature to quickly generate detailed documentation & FAQs in a few clicks without any hassle.

🚀 DOCS ARCHIVE TEMPLATE WITH ELEMENTOR

Design stunning Docs page and Docs Category archive template with Elementor Theme Builder.

🔄 IMPORT AND EXPORT OPTION

Migrate your valuable content and back up your knowledge base with just a few clicks with easy import and export feature that seamlessly supports CSV and XML formats.

📌 ONE CLICK GENERATE SAMPLE DATA

Create Sample Data to streamline the knowledge base data creation process, ensuring efficiency and accuracy in populating the database.

🔄 3RD PARTY MIGRATION

Seamless migration of knowledge base from any 3rd party plugin like Help Scout with a single click to improve customer service capabilities.

🤖 INSTANT ANSWER BOT TO REDUCE SUPPORT TICKETS (PRO)

Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.

📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)

Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base.

🆕 CREATE MULTIPLE KNOWLEDGE BASE (PRO)

Got multiple products? You can easily create multiple knowledge-bases for your different products and provide instant support to your customers from one place

🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)

Restrict your knowledge base based on certain user roles and manage Internal Knowledge Base to make your documentation private

📔 DESIGN STUNNING MULTIPLE KNOWLEDGE BASES WITH ELEMENTOR (PRO)

Desgin spectacular multiple knowledge bases with absolute ease by using Multiple KB widget for Elementor.

🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)

Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.

📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION

Incorporate relevant documentation into each document to promote supporting content and additional information.

You don’t have to just take our word for it. See what one of the WordPress experts are saying:

  • Sweet solution for adding a knowledge base to your website.
  • Visit /docs to view the built-in page (URL is changeable in settings)
  • Easy to create and manage with beautiful layouts and powerful search.

-Nathan, iThemes

🙌 After reading this feature list, you can probably imagine BetterDocs is the most advanced and powerful documentation plugin in the market. Give BetterDocs a try.

Want to unlock the advanced features? Upgrade to our Pro version

🚀 Backed By A Trusted Team

This Documentation plugin is brought to you by the team behind WPDeveloper, a dedicated marketplace for WordPress, trusted by 6 Million+ happy users.

👨‍💻 DOCUMENTATION AND SUPPORT

  • For documentation and tutorials go to our Documentation
  • For video tutorials go to our YouTube Playlist
  • If you have any more questions, visit our support on the Plugin’s Forum
  • For more information about features, FAQs and documentation, check out our website at BetterDocs

Create better Docs, Knowledge Base and wiki with BetterDocs

💙 Loved BetterDocs?

🔥 WHAT’S NEXT

If you like this docs plugin, then consider checking out our other projects:

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NotificationX – Best Social Proof & FOMO Marketing Solution
SchedulePress – Complete solution for WordPress Post Scheduling to manage schedules through an editorial calendar.
EmbedPress– Embed videos, images, posts, audio, maps and upload PDF, DOC, PPT & all other types of content into your WordPress site with one-click and showcase it beautifully for the visitors.
Templately Ultimate Template clouds with 5000+ ready templates for Elementor & Gutenberg along with FREE cloud collaboration with your team.

Visit WPDeveloper to learn more about how to do better in WordPress with Help Tutorial, Tips & Tricks!

Capturi ecran

Instalare

Modern Way:

  1. Go to the WordPress Dashboard „Add New Plugin” section.
  2. Search For „BetterDocs”.
  3. Install, then Activate it.
  4. Follow the Documentation

Old Way:

  1. Upload betterdocs to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Follow the Documentation

Întrebări frecvente

Does it work with any WordPress theme?

Yes, it will work with any standard WordPress theme.

Recenzii

28 februarie 2024
Installing of this plugin starts with an initial setup. I got a message about "insufficient permissions" although I was using an account with administration rights. Contacted WPDeveloper support. They (Loren Ashley) responded very fast. Initial suggestions (disabling plugin's) didn't work so I granted them acces to the site. They discovered that the Ultimate Member plugin "admin" role is NOT the same as the standard administrator - and that was the problem. Not only they act very fast: they really know their stuff. Great work!
21 februarie 2024
I need to contact support service for login in my personal area to download plug-in PRO and invoice. They help me in few minutes i had all i need!
10 februarie 2024
Very easy to use, serves it purpose and does exactly what it says it does instead of some of the products that claim one thing and don't live up to their claims.
30 ianuarie 2024
helps me to document projects easily
24 ianuarie 2024
The free version has worked great for us thus far. Much better than our self-built knowledge base. We use Elementor, and it's easy to build templates for the main docs page, doc category page, and single doc page. We may end up buying the premium version for some of the other layouts, but the two free layouts are perfectly sufficient for our small startup right now.
Citește toate cele 281 de recenzii

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Istoric modificări

3.4.1 – 28/02/2024

  • Added: Reaction count row in admin post list view
  • Fixed: Reaction not responding in single docs
  • Fixed: Email reporting not sending properly
  • Few minor bug fixes and improvements

See changelog for all versions.