Smartsupp Live Chat

Descriere

Smartsupp live chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 websites.

See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.

Your customers are browsing your website right now. Create a free account and start chatting with them today.

Key features

  • Customizable chat box
  • Customer satisfaction rating
  • Automatic messages
  • Mobile apps
  • Shortcuts (canned responses)
  • Detailed statistics
  • Easy integration with WordPress
  • Visitor recording (session replay)
  • Online support in 7 languages
  • Detailed customer info integration with WooCommerce

Pricing

  • Free package : free forever for 3 agents
  • Premium packages starting at 10 EUR / month / agent

Find more details about Smartsupp and our pricing on www.smartsupp.com.

Smartsupp is available in following languages

  • Engleză
  • Čeština
  • Germană
  • Spaniolă
  • Franceză
  • Italiană
  • Magyar
  • Olandeză
  • Poloneză
  • Português (BR)

If you need help please feel free to contact us at support@smartsupp.com.

Capturi ecran

  • Smartsupp dashboard
  • Smartsupp chat widget
  • Smartsupp chat bot garage
  • Smartsupp mobile app

Instalare

Cerinţe:

WordPress 3.0 or higher, PHP at least 5.3.2

Instalation steps

  1. Install Smartsupp plugin in WordPress and activate it.
  2. Login to Smartsupp or create new account in plugin settings.
  3. Now Smartsupp chat is visible on your website. Sign in to Smartsupp dashboard and start chatting with your visitors.

Installation tutorial with screenshots:

https://www.smartsupp.com/help/wordpress/

Verificări

1 aprilie 2020
I purchased the paid smartsupp license about two years ago. every year the cost is always higher and there are many stakes to make you choose the most expensive paid plan. I will look for a different solution also because it is not very different from many others.
16 ianuarie 2020
Hace menos de un año que utilizamos la app! Nos ayuda mucho no solo conectar con nuestras visitas, sino también para medir comportamiento e intereses de nuestros potenciales clientes. Gracias! We have been using the app for less than a year! It helps us a lot not only to connect with our visits, but also to measure the behavior and interests of our potential clients. Thank you!
Citește toate cele 13 recenzii

Contributori și dezvoltatori

„Smartsupp Live Chat” este un software open-source. La acest modul au contribuit următoarele persoane.

Contributori

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Istoric modificări

3.4

  • Changes in readme
  • improved country and language tracking during registration
  • composer update

3.3

  • Changes to create SmartSupp account process

3.2

  • Fixed bug when SCRIPT tags are inserted into optional code text area
  • Some minor text changes

3.1

  • Fixed bug on some installations with WooCommerce
  • Fixed bug with custom templates not showing styles

3.0

  • Refactored plugin design

2.8

  • Fixed some PHP warnings

2.7

  • Updated dependencies
  • Fixed problem with some non-ASCII letters used in strings

2.6

  • PHP version check. At least PHP 5.3 is required during plugin activation.
  • WordPress version check for at least version 3.1
  • Removed some PHP warnings

2.5

  • settings page changes

2.4

  • version fix

2.3

  • Some default parameters are not set
  • Possibility to enter custom parameters for chat

2.2

  • Some language changes

2.1

  • fixed error in rendering

2.0

  • Plugin is using now smartsupp/chat-code-generator (https://github.com/smartsupp/chat-code-generator)

0.1

  • Inital version of the Plugin