Smartsupp Live Chat


Smartsupp live chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 websites.

See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.

Your customers are browsing your website right now. Create a free account and start chatting with them today.

Key features

  • Customizable chat box
  • Customer satisfaction rating
  • Automatic messages
  • Mobile apps
  • Shortcuts (canned responses)
  • Detailed statistics
  • Easy integration with WordPress
  • Visitor recording (session replay)
  • Online support in 7 languages
  • Detailed customer info integration with WooCommerce


  • Free package : free forever for 3 agents
  • Premium packages starting at 10 EUR / month / agent

Find more details about Smartsupp and our pricing on

Smartsupp is available in following languages

  • Engleză
  • Čeština
  • Germană
  • Spaniolă
  • Franceză
  • Italiană
  • Magyar
  • Olandeză
  • Poloneză
  • Português (BR)

If you need help please feel free to contact us at

Capturi ecran

  • Smartsupp Dashboard
  • Chat window - visible to customers
  • Chat administration - visible to chat operators
  • Mobile application



WordPress 3.0 or higher, PHP at least 5.3.2

Instalation steps

  1. Install Smartsupp plugin in WordPress and activate it.
  2. Login to Smartsupp or create new account in plugin settings.
  3. Now Smartsupp chat is visible on your website. Sign in to Smartsupp dashboard and start chatting with your visitors.

Installation tutorial with screenshots:


20 noiembrie 2019
I recently switched from free to standard package and have no regrets! Highly recommended! 🙂
20 noiembrie 2019
I've tried many different live chats on my site, but I sticked with this one. The pricing is the best compared to others and you get all these cool features, but it's still simple to use... I just love it!
19 noiembrie 2019
It was easy to install and the customization is really nice. Perfect tool, just what I needed, thank you 🙂
19 noiembrie 2019
It is very easy to use, even though Im not good with apps and computers. Support is always quick and helpful if I have a question.
Citește toate cele 18 recenzii

Contributori și dezvoltatori

„Smartsupp Live Chat” este un software open-source. La acest modul au contribuit următoarele persoane.


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Istoric modificări


  • Changes in readme
  • improved country and language tracking during registration
  • composer update


  • Changes to create SmartSupp account process


  • Fixed bug when SCRIPT tags are inserted into optional code text area
  • Some minor text changes


  • Fixed bug on some installations with WooCommerce
  • Fixed bug with custom templates not showing styles


  • Refactored plugin design


  • Fixed some PHP warnings


  • Updated dependencies
  • Fixed problem with some non-ASCII letters used in strings


  • PHP version check. At least PHP 5.3 is required during plugin activation.
  • WordPress version check for at least version 3.1
  • Removed some PHP warnings


  • settings page changes


  • version fix


  • Some default parameters are not set
  • Possibility to enter custom parameters for chat


  • Some language changes


  • fixed error in rendering


  • Plugin is using now smartsupp/chat-code-generator (


  • Inital version of the Plugin