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KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

kb-support

Descriere

Acest modul a fost închis la data de 3 aprilie 2025 și nu mai este disponibil pentru descărcare. Motiv: Problemă de securitate.

Blocuri

Acest modul oferă 6 blocuri.

  • KBS Login
  • KBS Register
  • KBS Search
  • KBS Profile Editor
  • KBS Tickets
  • KBS Submit

Recenzii

28 septembrie 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 august 2023 1 răspuns
Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work!
27 mai 2021 2 răspunsuri
Plugin good at first glance. The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this „KB-Support customer” to WP user, instead creates a new „customer” in KB Support. This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user.
3 februarie 2021 1 răspuns
We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use.
Citește toate cele 21 de recenzii

Contributori și dezvoltatori

„KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” este un software open-source. La acest modul au contribuit următoarele persoane.

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