Descriere
Acest modul a fost închis la data de 3 aprilie 2025 și nu mai este disponibil pentru descărcare. Motiv: Problemă de securitate.
Blocuri
Acest modul oferă 6 blocuri.
- KBS Login
- KBS Register
- KBS Search
- KBS Profile Editor
- KBS Tickets
- KBS Submit
Recenzii
28 septembrie 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 august 2023
1 răspuns
Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work!
29 decembrie 2022
1 răspuns
KB Support is the best WordPress plugin for support systems
18 august 2021
1 răspuns
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
27 mai 2021
2 răspunsuri
Plugin good at first glance.
The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this „KB-Support customer” to WP user, instead creates a new „customer” in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user.
3 februarie 2021
1 răspuns
We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
Contributori și dezvoltatori
„KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” este un software open-source. La acest modul au contribuit următoarele persoane.
Contributori
„KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” a fost tradus în 4 locale. Mulțumim traducătorilor pentru contribuția lor.
Tradu „KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” în limba ta.
Te interesează dezvoltarea?
Răsfoiește codul, vezi depozitarul SVN, sau abonează-te la jurnalul de dezvoltare prin RSS.