Descriere
ILACHAT seamlessly integrates with your WordPress and WooCommerce websites, offering a sophisticated AI-powered chatbot and live chat solution. Enhance your customer support with automated, personalized interactions that are always available, significantly improving your response times and customer satisfaction.
By leveraging real-time customer data and order information, ILACHAT ensures your visitors receive accurate, timely, and contextually relevant responses. This powerful combination not only streamlines your customer support operations but also increases user engagement, boosts customer loyalty, and drives higher conversion rates.
Benefits of ILACHAT:
– Offer 24/7 customer support without additional staffing.
– Engage users instantly and personally, boosting satisfaction and retention.
– Enhance sales opportunities by guiding users through the purchasing journey.
– Reduce operational costs through efficient automation.
– Improve response accuracy with real-time WooCommerce data.
– Easily manage and customize chatbot interactions specific to your brand and customer needs.
Take advantage of ILACHAT to provide unparalleled support, reduce friction in your customer journey, and maximize your business potential.
Features:
– AI-powered chatbot for 24/7 automated support.
– Live chat to engage visitors and drive conversions.
– Automatic WooCommerce product synchronization with ILACHAT.
– Real-time WooCommerce order data accessible by chatbot.
– Customizable user authentication based on email, mobile, or both.
– Dedicated ILACHAT notes section on order pages for chatbot-specific communication.
– Optional sending of lead data (name, email, phone) to ILACHAT.
– Multilingual support.
– Easy and intuitive setup.
– Customizable chat widget to match your website branding.
– Interaction analytics for better insights and optimization.
Learn more at ILACHAT.
License
This plugin is licensed under the GNU General Public License v3.
For more details, visit https://www.gnu.org/licenses/gpl-3.0.html.
Instalare
- Upload the plugin files to the
/wp-content/plugins/ilachatdirectory, or install the plugin through the WordPress plugins screen. - Activate the plugin through the ‘Plugins’ screen in WordPress.
- Connect your ILACHAT account in the ILACHAT settings page.
- Configure WooCommerce settings and customize the chat widget.
- Enjoy automated and personalized customer interactions.
Întrebări frecvente
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Do I need an ILACHAT account?
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Yes, sign up at https://ila.chat.
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Does it auto-sync WooCommerce products?
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Yes, automatic syncing occurs when products are added or updated.
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How does it handle WooCommerce orders?
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It provides real-time order status and allows adding custom notes for chatbot reference.
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Can user authentication be customized?
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Yes, authentication can be based on email, phone number, or both.
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Does it send user information to ILACHAT?
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Optionally, yes. User lead data can be sent for improved customer service.
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Can the widget appearance be customized?
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Absolutely, to match your site’s branding.
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Is ILACHAT secure?
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Yes, with enterprise-grade security.
Recenzii
Contributori și dezvoltatori
„ILACHAT – AI Chatbot & Live Chat” este un software open-source. La acest modul au contribuit următoarele persoane.
Contributori
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Istoric modificări
1.1.0
- Added WooCommerce integration:
- Automatic product syncing.
- Real-time order data access.
- Customizable user authentication.
- Order-specific chatbot notes.
- Optional sending of lead data (name, email, phone) to ILACHAT.
- Enhanced real-time user data handling and chatbot accuracy.
1.0.3
- Improved widget script placement.
- Integration with caching plugins.
- Minor bug fixes.