Title: Freshchat
Author: freshchat
Published: <strong>26 septembrie 2017</strong>
Last modified: 27 decembrie 2021

---

Caută module

Acest modul **nu a fost testat cu ultimele 3 versiuni importante ale WordPress**.
S-ar putea să nu mai fie întreținut sau susținut și ar putea avea probleme de compatibilitate
când este folosit cu versiuni recente ale WordPress.

![](https://ps.w.org/freshchat/assets/icon-256x256.jpg?rev=1736357)

# Freshchat

 De [freshchat](https://profiles.wordpress.org/freshchat/)

[Descarcă](https://downloads.wordpress.org/plugin/freshchat.2.3.4.zip)

 * [Detalii](https://ro.wordpress.org/plugins/freshchat/#description)
 * [Recenzii](https://ro.wordpress.org/plugins/freshchat/#reviews)
 *  [Instalare](https://ro.wordpress.org/plugins/freshchat/#installation)
 * [Dezvoltare](https://ro.wordpress.org/plugins/freshchat/#developers)

 [Suport](https://wordpress.org/support/plugin/freshchat/)

## Descriere

Speak to all your WordPress site visitors and users to increase sales, collect feedback
and provide support. For setup instructions, [go here](https://support.freshchat.com/support/solutions/articles/229810-wordpress-plugin).

Modern messaging software that your sales and customer engagement teams will love.

1.Not your typical bot. Meet your new sales sidekick.

Engage proactively with those who matter with contextual and timely messages. Let
the bot kick in to capture leads, validate and qualify responses, and auto-upload
them into your CRM. Customize bot messages to set the right expectations.

2.Get all the context you need to sell smarter

With events timeline, user information, and social profiles, know who you’re talking
to and what they are up to. Bring in information from external tools like CRM or
order management systems for more context.

3.Reduce churn, increase adoption

Talk to your users before it’s too late. Set up in-app campaigns to onboard and 
educate new users, or retain and re-engage lapsing customers. Send announcements,
get feedback, and share product best practices right inside the product to close
the loop effectively and maximize impact.

Paste below snippet with your token in snippet textbox

‘<script>
 window.fcSettings = { token: „XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX”, host:„
https://wchat.freshchat.com” }; </script> <script src=”https://wchat.freshchat.com/
js/widget.js” async></script>’

## Capturi ecran

[⌊This screen shot shows the Settings Screen.⌉⌊This screen shot shows the Settings
Screen.⌉[

This screen shot shows the Settings Screen.

[⌊This shows the page where a new Chat widget installed.⌉⌊This shows the page where
a new Chat widget installed.⌉[

This shows the page where a new Chat widget installed.

[⌊This shows the page where Agent reply⌉⌊This shows the page where Agent reply⌉[

This shows the page where Agent reply

[⌊This shows the chat widget with converstion⌉⌊This shows the chat widget with converstion⌉[

This shows the chat widget with converstion

## Instalare

For an automatic installation through WordPress:

 1. Go to the ‘Add New’ plugins screen in your WordPress admin area.
 2. Search for ‘Freshchat’ plugin.
 3. Click ‘Install Now’ and activate the plugin.
 4. Select Freshchat and choose Freshchat is Enabled option
 5. Add the Freshchat widget code by logging in to your Freshchat account and copying
    the widget code from the [Web Messenger Settings here](https://web.freshchat.com/settings/widget)
 6. Hit Save Changes

Paste below snippet with your token in snippet textbox

‘<script> window.fcSettings = { token: „XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX”, host:„
https://wchat.freshchat.com” }; </script> <script src=”https://wchat.freshchat.com/
js/widget.js” async></script>’

Manual Installation:

 1. Download the latest version of ‘Freshchat’ plugin from the WordPress Plugin Directory.
 2. Extract the zip and Upload the freshchat directory to your /wp-content/plugins 
    directory
 3. Go to the plugins management page and activate the plugin
 4. You now have a new admin menu ‘Freshchat’ in your WordPress admin menu bar. Click
    on it and Configure your settings as mentioned in the info comments in the screen.
 5. Select Freshchat and choose Freshchat is Enabled option
 6. Add the Freshchat widget code by logging in to your Freshchat account and copying
    the widget code from the [Web Messenger Settings here](https://web.freshchat.com/settings/widget)
 7. Hit Save Changes

Paste below snippet with your token in snippet textbox

‘<script> window.fcSettings = { token: „XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX”, host:„
https://wchat.freshchat.com” }; </script> <script src=”https://wchat.freshchat.com/
js/widget.js” async></script>’

## Întrebări frecvente

### How can we install freshchat plugin

Kindly check the installation tab.

## Recenzii

![](https://secure.gravatar.com/avatar/461e7aaf0518912f677c141d1bb5d727d89e74f88d676a7ba4a2923918bd4446?
s=60&d=retro&r=g)

### 󠀁[WORKS GREAT!](https://wordpress.org/support/topic/work-great-134/)󠁿

 [atlantichealthcareproducts](https://profiles.wordpress.org/atlantichealthcareproducts/)
11 iunie 2021

<script> window.fcSettings = { token: "XXXXXXX", host: "https://wchat.freshchat.
com" }; </script> <script src="https://wchat.freshchat.com/js/widget.js" async defer
></script>

![](https://secure.gravatar.com/avatar/e795432985094b60767e7728aae3ad3d73c515e3f2731128abc6d5335517c24c?
s=60&d=retro&r=g)

### 󠀁[Out of date](https://wordpress.org/support/topic/out-of-date-22/)󠁿

 [hcarmody](https://profiles.wordpress.org/hcarmody/) 26 mai 2021

The plugin is severely out of date, yet the company claims to be integrated with
Wordpress.

![](https://secure.gravatar.com/avatar/a345ee5c82fbae09a831345501c861ef8bcbedcb03ac78239ca9b2c2e29ac0d3?
s=60&d=retro&r=g)

### 󠀁[JavaScript errors still unresolved](https://wordpress.org/support/topic/javascript-errors-still-unresolved/)󠁿

 [noddemix](https://profiles.wordpress.org/noddemix/) 2 iulie 2019

Same problem as a previous user, I have a persistent error showing in the DevTools
console that hasn’t been resolved using the latest version of the plugin (2.3.0).
Uncaught TypeError: Cannot set property ‘externalId’ of undefined Same issue on 
a clean WP install so it doesn’t look like like a conflict with another plugin.

![](https://secure.gravatar.com/avatar/86dcff1571c8cc77e39a7c5943dbf1e64e5e30cacef7fafd2d003aa4bbb53df0?
s=60&d=retro&r=g)

### 󠀁[Very good plugin, just pay attention to quotation marks](https://wordpress.org/support/topic/very-good-plugin-just-pay-attention-to-quotation-marks/)󠁿

 [titonja](https://profiles.wordpress.org/titonja/) 1 aprilie 2019

It took me some time to set it up, due to copy/paste quotation marks issues. Make
sure you lose single quotation at the beginning of the code (self-explanatory) and
change English paired quotation marks to neutral quotation marks (U+0022). Hope 
it helps.

![](https://secure.gravatar.com/avatar/970b2697e30de473360ad3bf43f2d166986408140af40f1ce47b136bb03808bd?
s=60&d=retro&r=g)

### 󠀁[Works great](https://wordpress.org/support/topic/works-great-5689/)󠁿

 [James Whayman [WildPress]](https://profiles.wordpress.org/epiphron/) 22 martie
2019 1 răspuns

Works first time, not sure why the other reviewers are saying it doesn’t.

![](https://secure.gravatar.com/avatar/54d65fac39d8307b17db74ebd7ed4dab50b5ecda3927c4cd7f79c4eccac27b88?
s=60&d=retro&r=g)

### 󠀁[Not Working](https://wordpress.org/support/topic/not-working-2864/)󠁿

 [imsuju](https://profiles.wordpress.org/imsuju/) 16 martie 2019 1 răspuns

Can you please briefly explain how to set up this plugin in WordPress. I followed
the steps as you mentioned but it’s not working.

 [ Citește toate cele 9 recenzii ](https://wordpress.org/support/plugin/freshchat/reviews/)

## Contributori și dezvoltatori

„Freshchat” este un software open-source. La acest modul au contribuit următoarele
persoane.

Contributori

 *   [ freshchat ](https://profiles.wordpress.org/freshchat/)

„Freshchat” a fost tradus în 2 locale. Mulțumim [traducătorilor](https://translate.wordpress.org/projects/wp-plugins/freshchat/contributors)
pentru contribuția lor.

[Tradu „Freshchat” în limba ta.](https://translate.wordpress.org/projects/wp-plugins/freshchat)

### Te interesează dezvoltarea?

[Răsfoiește codul](https://plugins.trac.wordpress.org/browser/freshchat/), vezi 
[depozitarul SVN](https://plugins.svn.wordpress.org/freshchat/), sau abonează-te
la [jurnalul de dezvoltare](https://plugins.trac.wordpress.org/log/freshchat/) prin
[RSS](https://plugins.trac.wordpress.org/log/freshchat/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Versiunea **2.3.4**
 *  Ultima actualizare **Acum 5 ani**
 *  Instalări active: **1.000+**
 *  Versiune WordPress ** 3.0.1 sau mai recentă **
 *  Testat până la **5.8.15**
 *  Versiune PHP ** 5.2.4 sau mai recentă **
 *  Limbi
 * [English (US)](https://wordpress.org/plugins/freshchat/), [German](https://de.wordpress.org/plugins/freshchat/)
   și [Japanese](https://ja.wordpress.org/plugins/freshchat/).
 *  [Tradu în limba ta](https://translate.wordpress.org/projects/wp-plugins/freshchat)
 * Etichete
 * [chat](https://ro.wordpress.org/plugins/tags/chat/)[freshdesk](https://ro.wordpress.org/plugins/tags/freshdesk/)
   [freshworks](https://ro.wordpress.org/plugins/tags/freshworks/)
 *  [Vizualizare avansată](https://ro.wordpress.org/plugins/freshchat/advanced/)

## Evaluări

 2.9 din 5 stele.

 *  [  4 5 – recenzii (stele)     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=5)
 *  [  0 4 – recenzii (stele)     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=4)
 *  [  0 3 – recenzii (stele)     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=3)
 *  [  1 2 – recenzie (stele)     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=2)
 *  [  4 1 – recenzii (stele)     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=1)

[Recenzia ta](https://wordpress.org/support/plugin/freshchat/reviews/#new-post)

[Vezi toate recenziile](https://wordpress.org/support/plugin/freshchat/reviews/)

## Contributori

 *   [ freshchat ](https://profiles.wordpress.org/freshchat/)

## Suport

Ai ceva de zis? Ai nevoie de ajutor?

 [Vezi forumul pentru suport](https://wordpress.org/support/plugin/freshchat/)