Title: Aidevelopia – AI Chatbot, Live Chat &amp; Customer Support Agent
Author: aidevelopia
Published: <strong>4 august 2026</strong>
Last modified: 12 august 2026

---

Caută module

![](https://ps.w.org/aidevelopia-chatbot/assets/banner-772x250.png?rev=3643440)

![](https://ps.w.org/aidevelopia-chatbot/assets/icon-256x256.png?rev=3643440)

# Aidevelopia – AI Chatbot, Live Chat & Customer Support Agent

 De [aidevelopia](https://profiles.wordpress.org/aidevelopia/)

[Descarcă](https://downloads.wordpress.org/plugin/aidevelopia-chatbot.1.0.0.zip)

 * [Detalii](https://ro.wordpress.org/plugins/aidevelopia-chatbot/#description)
 * [Recenzii](https://ro.wordpress.org/plugins/aidevelopia-chatbot/#reviews)
 *  [Instalare](https://ro.wordpress.org/plugins/aidevelopia-chatbot/#installation)
 * [Dezvoltare](https://ro.wordpress.org/plugins/aidevelopia-chatbot/#developers)

 [Suport](https://wordpress.org/support/plugin/aidevelopia-chatbot/)

## Descriere

**Aidevelopia turns your own documentation into a support agent that answers your
customers 24/7 — and hands the conversation to a human the moment it should.**

Most chatbots for WordPress fall into one of two camps. Either they are rule-based
flow builders where you spend an afternoon drawing decision trees that break the
first time a customer phrases something unexpectedly, or they are generic AI assistants
wired to a general-purpose model that will happily invent a refund policy you never
wrote.

Aidevelopia is neither. Your agent is trained on **your** content. You upload your
documentation, FAQs, policy pages, product guides and help articles — or simply 
point us at your website and let us crawl it — and every answer your visitors receive
is grounded in that material. Your real shipping times. Your real return window.
Your real prices. When a visitor asks something your content does not cover, the
agent says so honestly instead of guessing, and offers to fetch a human.

#### Trained on your content, not the internet

When you connect your knowledge base, Aidevelopia indexes it and uses retrieval 
to ground every response. In practice this means a customer asking „how long until
my order arrives in Canada?” gets the answer from your shipping page, phrased conversationally,
rather than a plausible-sounding average pulled out of a language model’s memory.

You can feed the agent:

 * Uploaded documents — PDFs, Word files, Markdown, plain text
 * Your website, crawled page by page, refreshed whenever you like
 * FAQ pairs you write directly in the dashboard
 * Product and policy pages you want quoted verbatim

Every source can be added, edited or removed at any time, and answers update immediately.
There is no retraining delay and no model fine-tuning to pay for.

#### Honest answers, and a real human when it matters

The single biggest reason customers distrust support chatbots is that a bad bot 
would rather be confidently wrong than admit a gap. Aidevelopia is built the other
way around. When retrieval does not surface a confident answer, the agent tells 
the visitor plainly and offers **Talk to a human**.

From there:

 * The visitor leaves an email address, and you receive an escalation alert
 * With **Live Handoff** enabled, you can take over the conversation in real time
   from your Aidevelopia dashboard — your reply lands in the visitor’s open chat
   window, in the same thread they were already in
 * Full transcripts are kept, so whoever picks it up sees exactly what the agent
   already told them

That last point matters more than it sounds. Nothing annoys a customer faster than
repeating themselves to a human after ten minutes with a bot.

#### Proactive engagement

The widget does not have to sit and wait. You can configure it to open itself with
a context-aware message on specific pages after a delay — a pricing page nudge, 
a checkout rescue, a „still deciding?” on a long-form product page. Each rule is
page-aware, so the message can be relevant rather than generic.

#### Branding that actually looks like your site

The widget is fully themed from your dashboard, and changes are live on your site
instantly — you never touch the plugin again after setup.

 * Primary and secondary brand colours
 * Chat header background, bot bubble and visitor bubble colours
 * Your logo, agent avatar, agent name and subtitle
 * Welcome message, input placeholder and the text on the chat bubble
 * Light and dark presentation
 * Optional removal of the Aidevelopia badge on paid plans

#### Analytics that tell you what to fix

Every conversation is logged and summarised so support stops being a black box:

 * Conversation volume over time
 * Escalation rate — how often the agent had to reach for a human
 * Thumbs up and thumbs down ratings on individual answers, so you can see exactly
   which answers are failing
 * Top pages where chats start, which tells you which part of your site is confusing
 * Full searchable transcripts

The rating data is the useful loop: a thumbs-down is a signal that a specific document
is missing or unclear. Fix the document, and the answer is fixed for everyone.

#### One agent, every channel

The same trained agent that runs on your WordPress site can also answer on Telegram,
on Discord, and over email. One knowledge base, one set of branding, one inbox. 
You are not maintaining four different bots that each know slightly different things.

#### Who this is for

 * **WooCommerce stores** — shipping, returns, sizing, stock and order questions
   answered without a ticket
 * **SaaS and software** — deflect the documentation questions that account for 
   most of your first-line volume
 * **Membership and course sites** — onboarding, access and billing questions at
   2am
 * **Service businesses** — pricing, availability and scope questions answered before
   someone bounces
 * **Agencies** — deploy on client sites, each with its own knowledge base and branding
 * **Documentation and knowledge base sites** — a search box that answers instead
   of returning ten links

#### Why not just use a generic AI chat plugin?

A general-purpose model with no grounding will answer every question, which sounds
like a feature until it invents a 90-day return policy for a store that offers 30.
A rule-based flow builder never invents anything, but it also only handles the questions
you predicted in advance, and it takes hours to build and re-build.

Grounded retrieval is the middle path: natural conversation, but every claim traceable
to something you actually wrote. And when there is nothing to trace to, the agent
escalates instead of improvising.

#### Performance

The plugin itself is deliberately small. It registers a settings page, verifies 
your API key once when you save it, and adds a single deferred script tag to your
footer on public pages. There is no admin bloat, no dashboard widget, no cron job,
no database tables and no tracking of your logged-in users.

All AI processing — retrieval, generation, transcript storage — happens on Aidevelopia’s
servers. Your WordPress hosting does none of the work, so the plugin has effectively
no impact on your page generation time or your server load, and it is compatible
with standard page caching plugins because the widget is rendered client-side.

#### Setup takes about a minute

 1. Create a free account at [aidevelopia.com](https://aidevelopia.com/register)
 2. Add your knowledge base — upload documents or point us at your site
 3. Install this plugin and paste your API key into **Settings  Aidevelopia**
 4. Save. The key is verified immediately and the chat bubble goes live on every page

No theme edits, no shortcodes, no page builder blocks, no code.

#### Privacy

The plugin does not collect anything about your WordPress site or your logged-in
users. It does not phone home on page loads. The only server-side request it makes
is a one-time key verification when you save your settings.

Visitor chat messages are sent to Aidevelopia to generate answers — that is the 
product working as described — and an anonymous session identifier plus the current
page URL travel with them so your analytics can attribute conversations to pages.
Email addresses are only sent when a visitor deliberately types one into the escalation
form. Full detail is in the External services section below.

#### Pricing

An Aidevelopia account is required, and there is a free tier that is enough to go
live with a real agent on a real site. Paid plans add higher message volumes, additional
channels, live handoff seats and removal of the Aidevelopia badge. The plugin is
and remains free and GPL-licensed.

#### Support

Open a thread in the support forum on this plugin page and you will get a real answer
from the person who wrote the plugin. Bug reports, feature requests and „this is
confusing” feedback are all equally welcome — early feedback shapes what ships next.

### External services

This plugin connects your site to **Aidevelopia** (https://aidevelopia.com), which
provides the chat widget and the AI answers.

 * **What is loaded:** the widget script (developia.js) is loaded from aidevelopia.
   com on your public pages once an API key is saved.
 * **What is sent:** when a visitor uses the chat, their messages, an anonymous 
   session id, and the page URL are sent to Aidevelopia’s API to generate answers
   and power your analytics dashboard. If a visitor requests a human, the email 
   address they choose to enter is sent so your team can reply.
 * **When:** only on the public site, only after you save an API key, and only for
   the chat features described above. Additionally, when you save your settings 
   in wp-admin, the plugin makes one server-side request to Aidevelopia to verify
   your API key (sending only the key and your site URL).
 * **Provider terms:** https://aidevelopia.com/terms — Privacy: https://aidevelopia.
   com/privacy

An Aidevelopia account is required. A free tier is available; paid plans unlock 
additional features.

## Capturi ecran

[⌊The chat widget on a storefront — branded colours, logo and agent name⌉⌊The chat
widget on a storefront — branded colours, logo and agent name⌉[

The chat widget on a storefront — branded colours, logo and agent name

[⌊The visitor asking a question and rating the answer⌉⌊The visitor asking a question
and rating the answer⌉[

The visitor asking a question and rating the answer

[⌊"Talk to a human" escalation form⌉⌊"Talk to a human" escalation form⌉[

„Talk to a human” escalation form

[⌊The Aidevelopia dashboard — transcripts, stats, and live handoff inbox⌉⌊The Aidevelopia
dashboard — transcripts, stats, and live handoff inbox⌉[

The Aidevelopia dashboard — transcripts, stats, and live handoff inbox

## Instalare

**From your WordPress dashboard**

 1. Go to **Plugins  Add New** and search for „Aidevelopia”
 2. Click **Install Now**, then **Activate**
 3. Go to **Settings  Aidevelopia**
 4. Paste your API key — you will find it in your Aidevelopia dashboard under **Channels
    Website  Embed**
 5. Click Save. You will see a ✓ verified confirmation if the key is good
 6. Visit your site — the chat bubble is in the bottom right corner

**Manual installation**

 1. Download the plugin zip
 2. Upload it via **Plugins  Add New  Upload Plugin**
 3. Activate, then follow steps 3–6 above

**Before you go live**

Add at least a few documents to your knowledge base first. An agent with an empty
knowledge base can only escalate, which is a bad first impression for both you and
your visitors.

## Întrebări frecvente

### Do I need an Aidevelopia account?

Yes. The plugin is the bridge between your WordPress site and your Aidevelopia agent—
the agent, its knowledge base and its branding all live in your Aidevelopia dashboard.
The free tier is enough to go live.

### Is the plugin free?

Yes, the plugin is free and GPL-licensed. Aidevelopia has a free tier and paid plans
for higher volume and additional features.

### How is this different from a normal chatbot plugin?

Most chatbot plugins are either decision-tree flow builders you have to draw by 
hand, or a raw connection to a general AI model with no knowledge of your business.
Aidevelopia grounds every answer in documents you provide, and escalates honestly
when your documents do not cover the question.

### Will the AI make things up about my business?

The agent answers from your uploaded content. When retrieval does not find a confident
match, it says it does not know and offers to connect the visitor with a human rather
than guessing. You can review every conversation transcript in your dashboard to
verify this yourself.

### Will it slow down my site?

No. One small script loads deferred in your footer. All AI processing happens on
Aidevelopia’s servers, not on your hosting. The plugin adds no database tables, 
no cron jobs and no admin bloat.

### Does it work with WooCommerce?

Yes. The widget floats above your theme on every page including product, cart and
checkout pages, and it is a natural fit for shipping, returns, sizing and stock 
questions. Feed it your store policies and product guides and it handles the questions
that would otherwise become tickets.

### Does it work with my theme and my page builder?

Yes. The widget is injected into the footer and rendered client-side, so it does
not modify templates and does not depend on your theme’s markup. It works with block
themes, classic themes, Elementor, Divi, Bricks and every other builder.

### Is it compatible with caching plugins?

Yes. The widget is rendered in the browser and fetches its configuration at runtime,
so a cached HTML page still gets a fully current widget. This also means branding
changes you make in your dashboard appear on your site without clearing any cache.

### How do I train the agent on my website?

In your Aidevelopia dashboard, give us your site URL and we crawl it. You can also
upload documents directly, or write FAQ pairs by hand. Most people do a mix: crawl
the site for coverage, then add a handful of documents for the things the site does
not spell out.

### Can I change the colours, name and welcome message?

Yes — all of it is configured in your Aidevelopia dashboard under Branding, including
brand colours, chat header background, message bubble colours, logo, avatar, agent
name, subtitle, welcome message and placeholder text. Changes appear on your site
instantly.

### What happens when the AI can’t answer?

It tells the visitor honestly and offers **Talk to a human**. You get an escalation
notification by email, and with Live Handoff you can take over the conversation 
in real time from your dashboard, with the full prior transcript visible.

### Can I see what people are asking?

Yes. Every conversation is logged with a full transcript. The dashboard shows conversation
volume, escalation rate, thumbs up/down ratings on individual answers, and which
pages conversations start on.

### Does it support languages other than English?

The agent answers in the language the visitor writes in, and answers from your content
regardless of the language it is written in. Localisation of the widget’s own interface
labels is on the roadmap.

### Can I use it on more than one site?

Yes. Each site gets its own API key from your Aidevelopia dashboard, with its own
knowledge base and branding — which is how agencies run it across client sites.

### Can the same agent answer on other channels?

Yes. The same trained agent can run on Telegram, Discord and email, sharing one 
knowledge base and one conversation history.

### What data leaves my site?

Nothing about your WordPress installation or your logged-in users. Visitor chat 
messages, an anonymous session id and the current page URL are sent when someone
uses the chat, plus an email address only if a visitor deliberately enters one. 
See the External services section for the complete list.

### How do I remove it?

Deactivate and delete the plugin as normal. The uninstaller removes the two options
it stored. Deleting the plugin does not delete your Aidevelopia account or data —
you manage that from your dashboard.

### I found a bug or I want a feature.

Open a thread in the support forum on this page. It is read and answered by the 
developer, and early feedback genuinely shapes the roadmap.

## Recenzii

Nu există nicio verificare pentru acest modul.

## Contributori și dezvoltatori

„Aidevelopia – AI Chatbot, Live Chat & Customer Support Agent” este un software 
open-source. La acest modul au contribuit următoarele persoane.

Contributori

 *   [ aidevelopia ](https://profiles.wordpress.org/aidevelopia/)

[Tradu „Aidevelopia – AI Chatbot, Live Chat & Customer Support Agent” în limba ta.](https://translate.wordpress.org/projects/wp-plugins/aidevelopia-chatbot)

### Te interesează dezvoltarea?

[Răsfoiește codul](https://plugins.trac.wordpress.org/browser/aidevelopia-chatbot/),
vezi [depozitarul SVN](https://plugins.svn.wordpress.org/aidevelopia-chatbot/), 
sau abonează-te la [jurnalul de dezvoltare](https://plugins.trac.wordpress.org/log/aidevelopia-chatbot/)
prin [RSS](https://plugins.trac.wordpress.org/log/aidevelopia-chatbot/?limit=100&mode=stop_on_copy&format=rss).

## Istoric modificări

#### 1.0.0

 * Initial release: settings page with instant key verification (✓ verified / ✗ 
   not recognized), secure footer embed, and the full widget feature set — branded
   UI, knowledge-base grounded answers, human escalation, live handoff, proactive
   engagement and answer ratings.

## Meta

 *  Versiunea **1.0.0**
 *  Ultima actualizare **Acum 3 zile**
 *  Instalări active: **Mai puțin de 10**
 *  Versiune WordPress ** 5.8 sau mai recentă **
 *  Testat până la **7.0.4**
 *  Versiune PHP ** 7.4 sau mai recentă **
 *  Limbă
 * [English (US)](https://wordpress.org/plugins/aidevelopia-chatbot/)
 * Etichete
 * [AI Chatbot](https://ro.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://ro.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://ro.wordpress.org/plugins/tags/customer-support/)[live chat](https://ro.wordpress.org/plugins/tags/live-chat/)
 *  [Vizualizare avansată](https://ro.wordpress.org/plugins/aidevelopia-chatbot/advanced/)

## Evaluări

Nu a fost trimisă nicio recenzie până acum.

[Recenzia ta](https://wordpress.org/support/plugin/aidevelopia-chatbot/reviews/#new-post)

[Vezi toate recenziile](https://wordpress.org/support/plugin/aidevelopia-chatbot/reviews/)

## Contributori

 *   [ aidevelopia ](https://profiles.wordpress.org/aidevelopia/)

## Suport

Ai ceva de zis? Ai nevoie de ajutor?

 [Vezi forumul pentru suport](https://wordpress.org/support/plugin/aidevelopia-chatbot/)